Data deletion instructions
Last updated 16 October 2026
If you are a business using Headway
- Log in and go to Settings → Delete my data. Type DELETE to confirm. All your contacts, messages, leads, bookings, templates and WhatsApp connection details are permanently erased right away.
- Want a copy first? Use Settings → Download my data.
- Your WhatsApp Business number stays in your own Meta business account. To remove Headway’s access there, open Meta Business Settings → Integrations → Connected apps and remove “Headway”.
If you messaged a business that uses Headway
Send “STOP” to that business’s WhatsApp number to stop promotional messages. To have your chat history deleted, ask the business, or email privacy@headwaytalentconsulting.com with the business name and your phone number. We confirm and complete deletion within 30 days.
Facebook Login data
We use Facebook Login only to connect your WhatsApp Business Account. We don’t store your Facebook profile. To revoke access, remove the app from your Facebook settings under “Business integrations”.